Summary
A distressed mother had to be given survival advice over the telephone as smoke billowed into her flat. The woman made the 999 call after finding herself trapped inside the ground-floor flat with her four-month-old baby.
Witnesses watched the mother hand her baby out of the window while firefighters tackled the blaze in the landing area of the first floor.See the full content of this document
Extract
999 Operator Helped Save Mum and Baby
Fire control operator Joanne Bartley, ...
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